moonline

Moonline

Terms & Conditions

Terms & Conditions

Welcome to moonline.AI!

These Terms and Conditions ("Terms") govern your use of the Loman.ai service, a SaaS platform offering AI phone agent services designed to help restaurants take orders, answer questions, and handle reservations. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Service.

Use of Service

Moonline.ai provides an AI-driven service tailored for the restaurant industry to handle phone calls, take orders, answer menu-related questions, and manage reservations. Users may integrate our Service with their existing point-of-sale systems and phone systems to facilitate these operations. When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Loman.ai and its licensors.

User Content

You retain your rights to any text, images, or other content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, distribute, and display such content in connection with the Service.

Privacy & Data Protection

We take your privacy seriously and are committed to protecting personal information. Our Privacy Policy, which is part of these Terms, describes how we handle personal and business information collected and generated in connection with the use of the Service.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Limitation of Liability

In no event shall Loman.ai nor its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use, or alteration of your transmissions or content.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions, feel free to reach out at support@example.com.


Privacy Policy

Effective Date: 4/28/2025

MoonlineAI (“we,” “us,” or “our”) respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, media channels, mobile apps, or related services.

We may revise this Privacy Policy at any time. Changes are effective immediately upon posting. By continuing to use the site, you accept the revised policy.

Information We Collect

We collect your IP address, browser type, OS, session time, pages visited, and other technical data. If you request a quote, we collect your name, email, phone number, and relevant business info.

Uses of Your Information

  • Create and manage accounts
  • Generate personalized profiles
  • Improve and monitor performance
  • Send updates and marketing
  • Offer relevant tools or services
  • Provide support and resolve issues

Disclosure of Your Information

  • To comply with law or protect rights
  • With third-party service providers
  • With affiliates and partners
  • For business or marketing needs

Security of Your Information

We use administrative, technical, and physical security to protect your data. However, no system is 100% secure.

Data Collection from Minors

We do not knowingly collect data from children under 13. If discovered, we will delete it immediately.

Data Retention Policy

We retain data only as long as needed for service, legal, or contractual obligations. Once no longer needed, we securely delete or anonymize it.

No Sale of Customer Data

We do not sell or rent customer data to third parties.

Options Regarding Your Information

You may review, update, or delete your data at any time by contacting us.

Contact Us

If you have any questions, contact us at: support@MoonlineAI.ai